Station 3 Embroidery LLC opened for business in Lincoln City, OR with the mission of providing total customer satisfaction. Our philosophy is simple: Offer a wide selection of leading products at competitive prices and provide high quality customer service via phone or email 7 days a week. Our customers place orders with confidence, knowing they will be completed on time and accurately according to the high standards Station 3 Embroidery LLC has quickly become known for.
In addition to attentive supportStation 3 Embroidery LLC provides fast, custom quotes on the products you're most interested in. A key way we provide top-notch service is via our LOGO emPowered platform. Simply tell us which products you want quoted and we'll deliver a customized sales presentation - in 24 hours or less - complete with photos, descriptions and pricing designed to fit your budget. Go ahead and try us out. We're anxious to earn your business, and we'll prove it.
Shortly after placing your order, you will receive an email notification that we have received your order and instructions on how to send us your artwork. Then, one of our customer care experts will be assigned to oversee your order. He or she will check product availability, review your order for any potential problems with artwork, imprint issues and delivery times, and make sure to offer you any recommendations should our expertise be helpful.
Once your order is reviewed, you will be faxed an order acknowledgement with your proof showing the artwork to be printed and placement on your selected item. Please return this order acknowledgement within 24 hours so as not to effect your expected date of shipment. Late approvals from customers may require expedited shipping methods or in some cases rush production charges. If you require any modification please note on the order acknowledgment. Pre-Production Proofs: we can produce an actual proof of your item with your imprint prior to running your entire order. We recommend this on all orders where time permits. Pre-production proofs typically incur an additional charge for screens and setups plus the cost of the item and can add 5-10 days to the order process.
Station 3 Embroidery LLC has a 100% satisfaction guarantee. We will gladly take back any unlogoed order that does not meet your requirements within 30 days of receiving the merchandise. If you wish to return an item, please contact your Station 3 Embroidery LLC Customer Service Representative. DO NOT return the items to an address on the packing materials or website. Your Station 3 Embroidery LLC Customer Service Representative will provide the shipping information to you. Garments must be returned within 10 days of receipt of merchandise. Please return merchandise in original packaging. We are unable to accept merchandise that has been worn or washed. For your protection we recommend that you insure your package with the shipper. If you are exchanging merchandise please include a money order or credit card number for return shipping.
Camera Ready artwork means, black and white laser printed artwork of 1200 dpi or higher. We require the camera ready artwork to be in EPS (encapsulated post script) or AI (Adobe Illustrator) for PC. Please convert all text to outlines when possible. The following artwork is not considered Camera Ready: photographs, slides, transparencies, negative stats or films that need to be reversed to positive, halftone art that needs to be resized, low resolution laser printed artwork of less than 1200 dpi (we recommend sending black and white 1200 dpi laser prints at 200% larger than actual size), photocopies, faxed art, letterhead, business cards, Web images or any other art that needs to be touched-up, color separated, or multi-color art to be made one-color or otherwise improved. Stats, PMTs or computer scans of the above are not considered camera ready.